TPZ was started because we hate arrogant know all IT people. Why pretend to know all when we all have access to Google? You get the picture. We hate the general attitude of IT people and actively choose not to be ‘one of them’.
We believe great communication with clients is done in natural english. We avoid jargon where possible.
We believe excellent IT support should mean ‘You’ need us less.
Two Point Zero IT Management is pretty much what it sounds. We’ll manage your IT systems for you and make sure your long term IT costs are kept significantly low. The biggest cost saver is that most SME’s in NZ don’t need a server! If you are finding that your ‘Server’ is your biggest cost, get in contact with us to see if we can help you save your hard earned cash.
We’re proud of having dramatically reduced StarJam’s ongoing IT costs – including zero internet and phone costs! On top of that, we introduced infrastructure that would better suit their distributed national team. StarJam’s previous hosted email server was costing them nearly $500 per month in maintenance costs; we moved them across to a Microsoft Office 365 Nonprofit plan, at zero cost per month. We also applied to have core Office software donated by Microsoft, reducing licensing fees and resulting in a 90% cost saving. Finally, we implemented Google Suite for NFP, delivering Drive File stream and a host of automation features for free.
We strive to have long-lasting relationships with our clients. Initially we helped Honey NZ manage a tricky server upgrade. Now we look after their overall tech infrastructure and deliver ongoing IT support for their offices nationwide! A huge part of this is extending our support to key management when overseas. We also monitor the security of IT infrastructure daily, and keep a tight rein on outgoing monthly expenditure.
We provide Smile Care with level 2 and 3 IT support, take care of general network security and manage their full time IT support person. One of our key projects was designing a unique technology solution for the company’s mobile units, ensuring they would have a constant and stable 4G connection. Next up, we’re developing Open Dental, together with the Ministry of Health.
Mangere East Family Services Centre
When we first came onboard, we found the Service Centre’s existing tech was leading to a high support and time cost, and devices weren’t lasting out in the field. Our solution was investment in new hardware and a full platform change to Google Suite and Drive File Stream. The result: monthly costs were dramatically reduced, employees no longer had to stay on site to finish work, device failures were much less frequent… and of course, a very happy client!
The Insulation Warehouse
In our initial audit, we found The Insulation Warehouse had no streamlined systems in place. We determined a CRM system that would work well with the company’s sales and business processes, and deployed a technology route that would integrate well with it. Overall the system we rolled out has a relatively low cost of ownership, and information is easily searchable and shareable to staff and end clients.
After spending time getting to know the company and their unique requirements, we implemented an email and managed file sharing platform, so all of Aspac’s offices globally, could work from the same platform. We also implemented a new database for inventory and process control to feed into their product blockchain.
We were brought onboard when the estate was undergoing major renovations. We worked closely with electricians to ensure public and internal WiFi access points, network design, internet suppliers, phone systems and IOT devices all integrated with the network infrastructure. Tantalus Estate quickly outgrew their infrastructure due to its popularity, so we helped them re-plan for expansion. And we’re always around to provide sound advice to the team, and show them how to get the best out of their Google Suite software!
We’ve helped Saturn Group – one of our oldest clients – with various Google and Microsoft deployments over the years. Having worked with Invenias (a software written specifically for the talent search industry) for the last 4 years, we have also had the unique experience of deploying the many stages of its development.